Privacy Policy

GRAND CEVAHİR HOTEL WEB SITE PRIVACY AND COOKIE POLICY

The information specified in this policy is valid for the website https://www.gch.com.tr/. We recommend that you read this privacy policy before you start using our website. By using our website, you will be deemed to have accepted the terms and conditions of this policy.
 

Who Are We and How Can You Contact Us?

 
https://www.gch.com.tr/ website belongs to our company as Cevahirler İnşaat Taahhüt Turizm İşletmeleri ve Ticaret A.Ş. ("the Company" or "Cevahirler Construction" or "We") and is used within the scope of Grand Cevahir Hotel activities.
As Cevahirler Construction, we protect and respect your privacy. However, if you are not satisfied with how your data is collected or processed, or if you just want more information about your rights, you can contact us in the following ways:
* You can send a letter to Halide Edip Adıvar Mah. Darülaceze Cad.No:5 Şişli, İstanbul.
*You can contact us at +90 212 380 13 61.
We would like to state that we will work with you to solve your potential problems and aim to answer your questions as soon as possible.
 
II.Other Policies And Texts We Recommend You To Read
 
*Grand Cevahir Hotel Website Request / Application for Processing Personal Data General Lighting Declaration
*KVKK Policy
*Personal Data Owner Application Form
You can read our related policies and texts here: https://www.gch.com.tr/kvkk-bilgendirme.html
 
III.What Data is Collected?
 
During your visit to the website https://www.gch.com.tr/ , 2 types of data are collected as your “personal data” and “cookie information”. By the term of your personal data, it is meant any information relating to an identified or identifiable natural person. The term of “cookie information” refers to statistical information regarding your general internet use, primarily our website, collected through cookies.
a.Regarding your personal data: You can visit our website without giving any personal data, and you can meet your needs by getting information about our company and the services of our hotel. However, if you make various requests and applications to our Company through our website, your name, surname, and your mobile phone number if you give it, e-mail address are collected and processed for the purpose of responding to customer requests and applications, evaluation, follow-up and / or management of customer demands and / or complaints collected in digital and / or other channels, ensuring business continuity, establishing business relationships with potential guests and event owners. You can read from here our General Clarification Text on Request / Application for Processing Personal Data:  https://www.gch.com.tr/kvkk-bilgilendirme.html
b.Regarding your cookie information: We use cookies to facilitate your experience and to make our website more functional for users, to learn your expectations and preferences and to present you personalized and most suitable content for you in our next visit, to keep our own statistics, to provide performance tracking for our company, to provide information security and privacy during your visit, to offer you special offers for products and services such as campaigns, deals and product / service ads, to offer you commercial offers by evaluating your expectations, preferences and recent purchases, and for many other purposes as a site user during your visit to our website. You realize that it is enough to be a guest, customer or supplier and to visit our website to collect your cookie information. Our Cookie Policy, which describes our use of cookies and our purpose of using cookies, is part of this Privacy Policy:
 
IV.Cookie Policy
 
A.What is a Cookie, Why Do We Use Cookies on Our Website?
Cookies are small files of information that are sent to your browser and stored on your electronic devices that have network access on computers, tablets, smartphones, etc., when you visit a website. Cookies only contain information about your websites visit history, they do not collect any information about the files you have stored on your device.
As Cevahirler İnşaat Taahhüt Turizm İşletmeleri ve Ticaret A.Ş, we use cookies to facilitate your experience and to make our website more functional for users, to learn your expectations and preferences and to present you personalized and most suitable content for you in our next visit, to keep our own statistics, to provide performance tracking for our company, to provide information security and privacy during your visit, to offer you special offers for products and services such as campaigns, deals and product / service ads, to offer you commercial offers by evaluating your expectations, preferences and recent purchases, and for many other purposes as a site user during your visit to our website, https://www.gch.com.tr/.
B.What Cookies Do We Use?
 
The cookies below are used on our website https://www.gch.com.tr/ . This information regarding the Cookies we use may be updated from time to time in line with the changes we make on our website:
 
Mandatory Cookies
It is mandatory for our website to function properly. For example, mandatory cookies are used for purposes such as authentication, not losing information about your current session. These cookies are used for purposes such as security and verification and are not used for any marketing purpose.

Cookies Required for Functionality
Cookies that allow users who visit our website to remember their preferences. For example, it allows the visitor's choice of language or text font size to be remembered. Failure to use such cookies may result in no special feature for you and prevents you from remembering your preferences.

Cookies Required for Performance and Analysis
Cookies that help improve our website. These cookies collect information about visitors' use of the site, are used to check whether the site is working properly and to detect any errors.

 
C.How Can You Change Your Cookie Settings?
 
On your first visit to the website https://www.gch.com.tr/, your consent for cookies will be received with an information box at the bottom of the page. You can give approval in accordance with the options in this box or choose to be reminded of this approval option later. You can proceed without clicking any option and giving approval, and you can browse our website. However, we would like to point out that if you do not accept cookies, you will not be able to take full advantage of the features offered on our website https://www.gch.com.tr/.
Regardless of your visit to the https://www.gch.com.tr/  website, the default settings of internet browsers are usually programmed to "accept cookies". However, your internet browser settings can be changed later, you can benefit from the related help pages linked below, in case you want to prevent the cookies by changing your settings. However, we would like to point out that if you disable Cookies, you will not be able to take full advantage of the features offered on our website https://www.gch.com.tr/ .
For more information and help to change your cookie settings, please refer to the links below in line with the browser you use:
Internet Explorer™:
https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies

Safari™:
http://support.apple.com/kb/HT1677?viewlocale=en_US

Chrome™:
https://support.google.com/chrome/answer/95647?hl=en5

Firefox™:
https://support.mozilla.org/tr/products/firefox/protect-your-privacy/cookies

Opera™:
http://help.opera.com/Windows/10.20/en/cookies.html

 

Do We Accept Cookies from Third Parties?

 
Flash Cookies: These are files stored by Flash software. This tool is often installed as an extension of internet browsers to display dynamic objects such as sprite or video directories. Therefore, Flash Cookies may be set up due to the use of this application. For more information, we recommend that you read the cookie policy on the www.adobe.com website.
 

Do We Put Cookies on Third Party Support Pages?

 
We are able to place our cookies on the websites of our business partners that publish advertisements for our brands and / or products. These Cookies are used to provide you with suitable content that appeals to your interests and to evaluate how long it is displayed on our content (including advertising).
 

Children and Personal Data

 
This website is not intended for use by children and does not knowingly collect data about children under the age of 13. If we become aware that we collect / store any data for children under the age of 13, we will take all necessary measures to comply with data protection legislation, including data deletion. If you realize that you have given your personal data of your child under the age of 13 to our Company without your consent as a parent or guardian, please contact our Company so that we can take action.
 

Where Do We Store Your Personal Data?

 
Your personal data is stored securely in electronic media and electronic mail within the appropriate timeframe, in accordance with the basic principles stipulated in KVKK and within the scope of your various requests and applications made to our website. You can reach detailed information about the purposes of processing your personal data by our Company on the internet address https://www.gch.com.tr/kvkk-bilgilendirme.html  and our company VERBİS records.
 

Security of Your Personal Data

 
As Cevahirler Construction, we are committed to keeping your personal data safe. However, information transfer over the internet is not completely secure. We would like to point out that we will do our best to protect your personal data with our service providers. Our company implements the administrative and technical measures envisaged to keep your data safe in accordance with the basic principles stipulated in KVKK. You can reach detailed information about the purposes of processing your personal data by our Company on the internet address  https://www.gch.com.tr/kvkk-bilgilendirme.html  and our company VERBİS records.
 

Sharing Your Personal Data

 
We would like to state that we may disclose your personal data to our professional advisors who are under the responsibility of confidentiality, including legally authorized public institutions and organizations and authorized private lawyers, independent auditors and certified financial advisors, if we are required to share your personal data for any of the following reasons:
(i) to fulfill a legal responsibility,
(ii) to enforce our terms and conditions or other contracts,
(iii) To secure the rights, property or security of the Cevahirler Construction group, our customers or others.
You can find more detailed information about the sharing of your personal data in the General Clarification Text on Request / Application for Processing Personal Data at https://www.gch.com.tr/kvkk-bilgendirme.html .
 

Limitation of Liability

 
Our website https://www.gch.com.tr/  may include digital platforms, social media pages and links from our business partners, advertisers and affiliates. If you follow links to other websites, please note that these sites have their own privacy policies and that we do not accept liability for these policies.
Warning: We may change or update our policy at various times in line with our Company's activities. The changes we will make will be published on this page for you to follow.
LAST UPDATED: 28/01/2020